Help Centre

Pusulabet FAQ – Answers to Your Top Questions

Everything you need to know about your Pusulabet account, deposits in PKR, cricket betting, bonuses, and more — answered plainly so you can get back to the action.

Account & Registration

Visit the Register page and fill in your basic details — a valid email address, a username, and a secure password. Confirm you are 18 or older, agree to the Terms and Conditions, and hit the register button. Your account is active instantly and you can make your first PKR deposit right away.

On the Login page, tap the "Forgot your password?" link beneath the password field. Enter the email address linked to your account and we'll send you a reset link within a couple of minutes. Check your spam or promotions folder if it doesn't arrive in your inbox. Once you've set a new password, log in normally and you're good to go.

No. Each player is allowed one account only. Duplicate accounts are against our Terms and Conditions and can result in account suspension and forfeiture of winnings. If you have trouble accessing your existing account, please reach out to the support team for help rather than opening a new one.

Log in and navigate to your account settings from the profile menu. You can update your display name, email, and contact number from there. For any changes that affect verification status, the support team may ask you to confirm your identity before the update is applied.
Deposits & Payments

Pusulabet supports a range of payment options popular in Pakistan, including JazzCash, Easypaisa, Raast, standard bank transfers, debit and credit cards, and mobile wallets. All transactions are processed in PKR so there are no hidden currency conversion charges on your end. Head to the Deposit page to see full instructions for each method.

JazzCash, Easypaisa, and Raast deposits are typically credited within a few minutes — often instantly. Bank transfers can take a little longer depending on your bank, usually between a few minutes and a couple of hours during business days. If your balance hasn't updated after two hours, contact the support team with your transaction reference number.

Minimum deposit amounts vary by payment method. The Deposit page lists the current minimums for each option. Pusulabet keeps these limits accessible so players of all budgets can top up comfortably without needing to commit large sums upfront.
Withdrawals

Log in to your account, go to the cashier or wallet section, and select Withdraw. Choose your preferred method — JazzCash, Easypaisa, Raast, or bank transfer — enter the amount in PKR, and confirm. Withdrawals are processed as quickly as possible, with most requests completed within 24 hours. VIP members enjoy priority processing with even faster turnaround times.

Withdrawal requests may take a little longer if your account has an active bonus with a pending wagering requirement, if additional identity verification is needed, or if the request was submitted outside normal processing hours. Make sure any active bonus terms are satisfied before requesting a withdrawal. If your request has been pending for more than 24 hours without any update, contact the support team directly for a status check.

Yes, limits apply per transaction and per day depending on your account level and chosen payment method. Higher VIP tiers come with raised daily limits. Check the cashier section in your account for the exact figures applicable to your current tier and selected withdrawal method.
Sports Betting & Cricket

Absolutely. Cricket is front and centre at Pusulabet. The sportsbook covers Pakistan Super League (PSL) fixtures, T20 internationals, ODI series, and major bilateral tours involving Pakistan. You'll find match-winner markets, top batsman, most sixes, live in-play odds, and more. Head to the Betting section when a match is live to experience ball-by-ball market updates.

Yes. Pusulabet offers live in-play betting on cricket, football, esports, and other major sports. Odds update in real time based on match developments. Simply open an active event in the Betting section and place your in-play bets from the live markets panel. Make sure your account balance is topped up before the game starts so you don't miss a moment.

If a match is officially abandoned before completion, most pre-match bets are voided and the stake is returned to your account balance. For matches that are postponed and rescheduled within a defined period (usually 24–48 hours), bets typically stand. The exact settlement rules are outlined in our Terms and Conditions, and any affected bets will be clearly marked in your bet history.
Casino & Games

The Casino section offers a wide variety of games including slots, live dealer tables (Baccarat, Roulette, Blackjack, Andar Bahar), table games, and crash games. The Game Lobby organises everything by category so you can find your favourites quickly. New titles are added regularly, so check back often for fresh options.

Yes. All live dealer games are fully optimised for mobile browsers and the Pusulabet app. The video streams run smoothly on a standard 4G connection. For the best experience on mobile — especially for live tables with real-time betting — downloading the app from the Download page is recommended, as it offers a more stable connection and a cleaner interface than the mobile browser.
Bonuses & Promotions

New members at Pusulabet are welcomed with a first-deposit bonus. The exact offer and percentage match are displayed on the Promotions page and may vary depending on the active campaign. Make sure to read the bonus terms — particularly the wagering requirement and minimum odds conditions — before claiming, so you know exactly what's needed to convert the bonus into withdrawable funds.

A wagering requirement (sometimes called a rollover or playthrough) is the number of times you must bet your bonus amount before you can withdraw the resulting winnings. For example, if you receive a PKR 1,000 bonus with a 10x wagering requirement, you need to place a total of PKR 10,000 in qualifying bets before the bonus balance becomes withdrawable. The full conditions for each bonus are listed on the Promotions page.

Yes. Pusulabet regularly runs reload bonuses, free spin offers, cashback deals, and special cricket season promotions for existing players. During major tournaments like the PSL or international T20 series, special betting offers are often available for a limited time. Check the Promotions page after each login to see what's currently active on your account.
Mobile App

Visit the Download page and follow the instructions for your device. The app is available for both Android and iOS. Android users may need to allow installation from unknown sources in their device settings — the download page walks you through this in a few simple steps. The app is lightweight, installs quickly, and updates automatically when a new version is released.

Your account, balance, and bonuses are fully synced between the app and the website — they share the same backend so switching between the two is seamless. The app is specifically optimised for touch screens, loads faster on mobile data, and supports biometric login on compatible devices, making it the preferred choice for most Pakistan players who bet on cricket while on the move.
Responsible Gaming

Pusulabet provides self-management tools in your account settings. You can set daily, weekly, or monthly deposit limits to keep your spending within a budget you're comfortable with. These limits take effect immediately and can be lowered at any time. Raising a limit may require a short cooling-off period before it comes into force. We strongly encourage all players to use these tools proactively. More guidance is available on the Responsible Gaming page.

Yes. If you feel you need a break, you can activate a cooling-off period or a longer self-exclusion from your account settings. During this period your account will be restricted from placing bets or deposits. Self-exclusion is a serious tool and Pusulabet respects and enforces it fully. If you're concerned about your gaming habits, please read through the Responsible Gaming page for practical tips and self-assessment guidance. Gaming is meant to be entertaining — always play within your personal budget and time limits.

No. Pusulabet is strictly for adults aged 18 and above. Age verification may be requested at any point during account use. If you suspect a minor is accessing a gaming account in your household, please use your device's parental controls or contact our support team to assist with restricting access.

Everything in One Place

What Makes Pusulabet Worth Playing

Whether you're a cricket fan, a casino regular, or just getting started — here's a quick look at what's waiting for you inside.

Cricket & PSL Betting

Live in-play markets, ball-by-ball odds updates, and extensive PSL coverage across all formats of the game — built for Pakistan fans.

Live Casino 24/7

Real dealers, HD streams, and a full table library including Baccarat, Roulette, Blackjack, and Andar Bahar — available around the clock.

PKR Deposits & Fast Payouts

Top up with JazzCash, Easypaisa, Raast, or bank transfer — all in PKR with no conversion fees. Winnings processed quickly to your chosen method.

Daily Bonuses & Promotions

From welcome offers and reload bonuses to cricket season specials — fresh promotions are added regularly for all active members.

VIP Rewards Programme

Every bet earns loyalty points. Climb through VIP tiers for bigger bonuses, raised limits, faster withdrawals, and dedicated support.

Mobile App for Pakistan

Available on Android and iOS, the Pusulabet app is fast, lightweight, and supports biometric login — perfect for betting on the go during a PSL match.

Everything You Need to Know About Pusulabet

Pusulabet is an online entertainment platform built with Pakistan players in mind. From PSL cricket odds to a full live casino lobby, everything is accessible through a single account that you can manage on desktop, mobile browser, or the dedicated app. This FAQ page brings together the most common questions from our players so you can find clear, honest answers without having to dig around.

Getting Started Is Simple

Registration takes only a couple of minutes. Once your account is created, you can fund it in PKR using JazzCash, Easypaisa, Raast, or a standard bank transfer — whichever is most convenient for you. There are no hidden charges on deposits, and your balance is ready to use the moment the payment clears. First-time players should check the Promotions page before making their initial deposit to see if a welcome bonus is currently available.

Cricket Is at the Heart of Our Sportsbook

We know how seriously Pakistan takes cricket, which is why the sportsbook prioritises PSL fixtures, T20 internationals, and major series throughout the year. During peak cricket season, you'll find dozens of live markets per match — from match winner and top scorer to next wicket method and partnership runs. In-play betting lets you react to the game as it unfolds, which is half the fun when you're watching a PSL final or a tense bilateral tour game.

Football and esports markets are also available for players who want variety beyond cricket. Whether it's Premier League fixtures or popular esports titles, the betting section covers a solid range of sports to keep you engaged year-round.

Bonuses: Read Before You Claim

Our promotions are designed to give players genuine value, but it's worth taking two minutes to read the terms before activating any offer. Pay particular attention to the wagering requirement, the minimum deposit needed to trigger the bonus, the qualifying bet types, and any expiry dates. A bonus with a modest percentage and a lower wagering requirement is often better value in practice than a large headline offer with a high rollover attached. All active offers are listed clearly on the Promotions page.

Your Account Security Matters

Pusulabet uses SSL encryption across the entire platform, meaning your login credentials, personal details, and payment information are protected at all times. On your end, using a unique and strong password for your account goes a long way. Never share your password with anyone — our support team will never ask for it. If you receive any suspicious messages claiming to be from Pusulabet and asking for your credentials, do not respond and contact support immediately.

Play Responsibly, Play Smart

Pusulabet takes responsible gaming seriously. The platform is for adults aged 18 and above, and we actively encourage all players to set personal limits that match their entertainment budget. Deposit limits, session time reminders, and self-exclusion tools are all available in your account settings. Gaming should add a bit of excitement to your day — it should never feel like a financial obligation or a source of stress. If you have any concerns about your gaming behaviour, the Responsible Gaming page has practical guidance and self-assessment resources.

If this FAQ hasn't answered your question, the support team is available around the clock. You can reach them through the live chat button inside your account or by visiting the Help section of the site. Response times are typically very quick, especially during peak cricket season when our team is fully staffed.

Still Have Questions?

Join Pusulabet and Experience It Yourself

The quickest way to get answers is to explore the platform firsthand. Register for free, make your first PKR deposit, and discover why thousands of Pakistan players choose Pusulabet for cricket betting, live casino, and daily promotions.